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Returns and Refund Policy

Last updated: September 22, 2025

Our Commitment

At ecom.manpreetkhuttan.in, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help make the return or exchange process smooth and convenient.

Return Window

You may return most products within 30 days of receiving your order for a refund, exchange, or store credit. Please ensure the items are returned in their original condition and packaging.

Items Eligible for Return

  • Products must be unused, unworn, unwashed, and with all original tags attached.

  • Electronics must be returned with all accessories, packaging, and manuals.

  • Custom, personalized, or made-to-order items cannot be returned unless defective or damaged.

Items Not Eligible for Return

  • Perishable goods such as food, flowers, or health and personal care items.

  • Products marked as “Final Sale” or discounted clearance items.

  • Downloadable software or digital products.

How to Initiate a Return

  1. Contact our customer support at support@ecom.manpreetkhuttan.in within 30 days of delivery with your order number and reason for return.

  2. We will provide you with instructions and a return shipping label if applicable.

  3. Pack the product securely in the original packaging.

  4. Ship the items back to us using the provided label or your chosen courier.

Return Shipping Costs

  • For defective or incorrect items, we cover return shipping charges.

  • For other returns, customers are responsible for shipping costs unless otherwise specified.

Refund Process

  • Once we receive and inspect your returned item(s), we will process your refund within 7-14 business days.

  • Refunds will be issued to the original payment method. The timing of the refund depends on your bank or card issuer.

  • If you opted for store credit or exchange, we will notify you by email once processed.

Exchanges

  • Exchanges for different sizes or items are subject to product availability.

  • Please contact us for exchange requests, and we’ll guide you through the process.

Damaged or Faulty Items

  • If you receive a defective, damaged, or incorrect item, please contact us immediately at support@ecom.manpreetkhuttan.in with photos and details.

  • We will arrange for a replacement or refund as quickly as possible.

Contact Us

If you have any questions about our Returns and Refund Policy, please reach out to us:

Website: https://ecom.manpreetkhuttan.in

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